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Network Status

Incident Archive - August 2017

31 August 2017

Unable to receive Voice calls
Affecting: Home Phone

Resolved

This issue has now been resolved. If customers are still experiencing issues please contact support on 1300 303 375.

Updated on 31 Aug 2017, 4:10 p.m.

Investigating

System Type: Other - Unable to receive Voice calls: Network Team has identified an issue causing customers to be unable to receive Voice calls. Network Engineers are working towards resolution at the highest priority. Affected areas are SA and NT.

Updated on 31 Aug 2017, 9:25 a.m.

17 August 2017

Unable to receive Voice calls and SMS
Affecting: 4G Mobile

Resolved

This issue has now been resolved. If customers are still experiencing issues please power cycle your device..

Updated on 17 Aug 2017, 8:01 p.m.

Investigating

System Type: Other - Intermittent Unable to receive Voice calls and SMS Impact: Network Team has identified an intermittent issue causing customers to be unable to receive some Voice calls and SMS messages. Network Engineers are working towards resolution at the highest priority. Affected areas are NSW, QLD and WA.

Updated on 17 Aug 2017, 10:48 a.m.