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Network Status

Incident Archive - July 2018

26 July 2018

Inbound VoIP Issue in New South Wales
Affecting: VoIP

Resolved

Calls are now working correctly for all services.

Updated on 26 Jul 2018, 11:05 a.m.

Investigating

We are currently investigating issues with VoIP customers in NSW receiving calls.

Updated on 26 Jul 2018, 9:51 a.m.

11 July 2018

VoIP outage
Affecting: VoIP

Resolved

All services should now be working normally. Please contact our technical support team if you still experiencing issues.

Updated on 11 Jul 2018, 4:46 p.m.

Update

We have set up an alternate path for outbound calls and all services should be working now. We have confirmed an issue with an upstream provider who are investigating.

Updated on 11 Jul 2018, 4:19 p.m.

Investigating

We are currently investigating an issue with outbound calls on our VoIP services.

Updated on 11 Jul 2018, 2:03 p.m.