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Network Status

Incident Archive - February 2020

04 February 2020

NBN browsing issues
Affecting: NBN

Resolved

No further routing issues have been observed.

Updated on 4 Feb 2020, 1:07 p.m.

Update

A fix put in place in the early hours of this morning is looking promising, we are continuing to monitor the situation and will apply further fixes if needed.

Updated on 4 Feb 2020, 7:11 a.m.

Investigating

Engineers are investigating browsing issues accessing some sites such as Microsoft and Netflix, routing issue is the cause and they are working on a work around. Updates as the come to hand.

Updated on 3 Feb 2020, 4:34 p.m.

03 February 2020

ADSL issues
Affecting: ADSL

Resolved

Authentication and data flow issues have been resolved, please power cycle your modem hardware if your services are still offline. If the power cycle does not restore services please contact support on 1300 303 375

Updated on 3 Feb 2020, 6:46 a.m.

Investigating

Authentication and data flow issues have been detected on our ADSL network and our engineers are working on a solution. Futher updates to come.

Updated on 3 Feb 2020, 5:20 a.m.