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Network Status

Incident Archive - October 2018

05 October 2018

Affecting: VoIP


Voice issue has been resolved, if you are still experiencing service difficulties please restart your modem/device and retest service. If services are still down after reboot please contact support on 132210.

Updated on 5 Oct 2018, 6:57 p.m.


We are currently investigating a total outage on voip and NBN phone services, engineers are working on the issue and hope to resolve the issue as soon as possible.

Updated on 5 Oct 2018, 2:04 p.m.

02 October 2018

NBN outage
Affecting: NBN


Most services affected by this mornings outage have been restored, if your service is still down please restart your NBN modem and contact support on 132210 if services are not restored after modem reboot.

Updated on 2 Oct 2018, 1:29 p.m.


There is currently an issue affecting NBN services nationwide. We have detected a number of services offline this morning and are currently investigating the cause with our vendors. Further updates will be provided as they come to hand.

Updated on 2 Oct 2018, 9:07 a.m.