No network issues reported

Don't agree with this? Please let us know

  • NBN


    • NBN NSW

      NBN services in New South Wales

    • NBN QLD

      NBN services in Queensland

    • NBN VIC

      NBN services in Victoria

    • NBN ACT

      NBN services in the Australian Capital Territory

    • NBN TAS

      NBN services in Tasmania

    • NBN NT

      NBN services in the Northern Territory

    • NBN SA

      NBN services in South Australia

    • NBN WA

      NBN Services in Western Australia

  • Home/Business Phone

    IP Phone services

  • ADSL2+

    Broadband Services

  • Home/Business Phone

    Traditional PSTN Services

  • Services
    • Mail

      email and webmail

    • My Account

      Online Management Portal

  • 4G Mobile

    Mobile Phone Services

  • Mobile Broadband

    Wireless and Mobile Broadband

Previous Incidents

[Resolved] NBN issue in Pinjarra, WA

Began: Ended: Duration:
  • NBN WA

We are investigating an outage affecting users connected in the Pinjarra service area in Western Australia.

Our wholesaler's engineers have identified the issue, an optical fibre break, and are working to restore affected customers.

An excavator has arrived at the site and is currently digging through to expose both ends of the broken fibre. Spare cable and joints have also been sourced and delivered to the site by the fibre crew. Based on current observations the fibre team has provided a tentative ETR at 0100 AEDT 27/10/2020.

The incident is now resolved. Thanks for your patience.

No further notices from the past 7 days.