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Network Status

Mobile

  • 4G Mobile
    Some issues
  • Mobile Broadband
    No issues

Home Phone & Internet

  • ADSL
    No issues
  • Dial-up
    No issues
  • Home Phone
    Some issues
  • NBN
    No issues
  • VoIP
    Some issues

Services

  • Mail
    No issues
  • My Account
    No issues
  • Signups
    No issues

Current Issues

National call network congestion
Affecting: 4G Mobile, Home Phone, VoIP

Investigating

Due to the large volume of calls due to people working from home and school closures we are encountering issues with network congestion to certain numbers on other networks.

Updated on 25 Mar 2020, 12:35 p.m.

Past Incidents

06 April 2020

NBN browsing issues
Affecting: NBN

Resolved

Browsing issues have been resolved, please power cycle your modem hardware if your services are still offline. If the power cycle does not restore services please contact support on 1300 303 375

Updated on 6 Apr 2020, 10:55 a.m.

Investigating

We are receiving reports of browsing issues for VIC based NBN services, we are looking for the cause of the issue and hope to have an update shortly.

Updated on 6 Apr 2020, 9:06 a.m.