No network issues reported

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  • NBN

    Nationwide

    • NBN NSW

      NBN services in New South Wales

    • NBN QLD

      NBN services in Queensland

    • NBN VIC

      NBN services in Victoria

    • NBN ACT

      NBN services in the Australian Capital Territory

    • NBN TAS

      NBN services in Tasmania

    • NBN NT

      NBN services in the Northern Territory

    • NBN SA

      NBN services in South Australia

    • NBN WA

      NBN Services in Western Australia

  • Home/Business Phone

    IP Phone services

  • ADSL2+

    Broadband Services

  • Home/Business Phone

    Traditional PSTN Services

  • Services
    • Mail

      email and webmail

    • My Account

      Online Management Portal

  • 4G Mobile

    Mobile Phone Services

  • Mobile Broadband

    Wireless and Mobile Broadband

Previous Incidents

[Resolved] NBN Outage

Began: Ended: Duration:
  • NBN SA
  • NBN ACT
  • NBN NSW
  • NBN VIC
  • NBN TAS
  • NBN WA
  • NBN NT

We have detected an issue affecting NBN services nationwide (excluding Queensland) and are investigating.

Services are recovering. Thank you for your patience.

We've now confirmed the incident has been resolved. Thanks for your patience. If you are still experiencing issues please contact Technical Support.

[Resolved] Mobile issue in Queensland

Began: Ended: Duration:
  • 4G Mobile

Our wholesaler has advised mobile customers in Queensland may be experiencing issues making and receiving calls. Engineers are investigating. Thank you for you patience.

Our wholesaler has now resolved the incident. Thanks for your patience.

[Resolved] NBN outage - South Morang VIC

Began: Ended: Duration:
  • NBN VIC

We are currently investigating an NBN outage affecting customers connected in the South Morang Victoria service area

Our wholesaler's engineers have identified the issue, an optical fibre break, and are working to restore affected customers with an estimated time of restoration of early tomorrow morning (17/09)

All affected users should be back online now. Please power cycle your modem and contact support on 132210 if your services are not restored.

Thanks for your patience.

No further notices from the past 7 days.