We've now resolved the incident. Thanks for your patience.
Configuration issue has been resolved and services are coming back online now.
If your service is still offline, please power your modem off for 1 minute and then power back on. If still offline after power cycle please contact support through chat on our website or call 13 22 10.
A configuration issue inside our vendors network has been identified, Engineers are currently working to fix this error. We should have an update within the next 30 - 60 minutes.
Monitoring has detected an nbn outage in Ringwood/Bayswater and surrounding areas, Engineers are investigating the cause of this outage. Updates will be provided as soon as they come to hand.
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