The incident has now been resolved. Thank you for your patience.

All NBN and VoIP services have recovered and should be operating normally.

Mobile services may still be experiencing issues. We will continue to monitor and provide updates.


One of our wholesalers experienced an issue which briefly affected NBN, mobile and VoIP customers in NSW. All services are recovering now.

Began at:

Affected components
  • NBN
    • NBN NSW
  • Mobile
  • Mobile Broadband