Resolved
Resolved

Repairs have been completed and services should be back online. Please contact support on 132210 if your services have not restored.

Identified

Technicians have advised additional work is required to resolve the issue properly, services may continue to experience issues while work is ongoing.

Recovering

We have been advised an optical fibre break has been repaired and services are recovering.

Identified

Our wholesaler has identified the issue and is working to resolve it.

Investigating

We are investigating some NBN issues near Mackay in Queensland. Affected services may be experiencing dropouts and service instability.

Began at:

Affected components
  • NBN
    • NBN QLD