We've now resolved the incident. Thanks for your patience.


We've fixed the core issue, and service performance has been stable for the past hour, will keep this issue open and continue to monitor.


Re-opening this case as issue has re-occurred.


We've now resolved the incident. A faulty Fibre port has been identified as the cause of this service issue, this port has been removed from Operation and will be replaced at a later date. Spintel apologizes for any inconvenience endured during this outage.


Some users are reporting performance issues on their nbn services this morning, engineers are currently investigating the cause and hope to have an update soon.

Began at: