Resolved

We've now resolved the incident. Thanks for your patience.

Services have been restored and stable for over 2 hours, engineers are continuing to monitor for any further service disruption. Please power cycle equipment if your services have not restored and contact support if issues remain.

Recovering

We've fixed the core issue, and are waiting for things to recover, affected nbn services are slowly coming back online now. Further updates to come.

Investigating

An outage has been detected on part of the NBN network.

Our technicians are investigating and hope to have the issue resolved within 2 hours.

Began at:

Affected components
  • NBN
    • NBN NSW
    • NBN QLD
    • NBN VIC
    • NBN ACT
    • NBN TAS
    • NBN NT
    • NBN SA
    • NBN WA