Fibre repairs have been completed and services are back online. If your service has not restored please power your modem off for 1 minute and power back on and if still offline after power cycle please contact support through chat on our website or by calling 132210.
Outage has been caused by an arial fibre break in Brandon Park, VIC.
Restoration works include traffic management, road closures, approval from VIC roads, cable hauling and splicing.
Considering the location of the break, peak hour traffic and the requirement of blocking 6 traffic lanes, delays are expected in restoration works.
Progress updates and ETR will be provided when available.
We have detected and are investigating an issue affecting nbn™ services near the following areas in Victoria:
Affected services will be offline.
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