Resolved

Fibre repairs have been completed and services are back online. If your service has not restored please power your modem off for 1 minute and power back on and if still offline after power cycle please contact support through chat on our website.

Identified

Engineers have located a fibre break 8KM from Beresfield and is currently assessing the damage. Restoration action plan will be advised after the full assessment.

Investigating

We have detected an nbn outage in Maitland NSW and surrounding areas, Engineers are investigating the cause of this outage and updates will be provided as soon as they come to hand.

Began at:

Affected components
  • NBN
    • NBN NSW