nbn Outage near Maitland & Berkeley Vale

Resolved
Resolved

Services have been stable for the last 4 hours, if your service has not restored please power your modem off for 1 minute and power back on, and if service is still offline after power cycle please contact support through chat on our website or call 132210

Recovering

We have observed services recovering and coming online. We will continue to monitor and provides updates

Updated

The field technician is on site and has commenced repairs. We will provide further updates as they become available.

Identified

Our back-haul provider suspects a fibre break in the Central Coast, NSW.

A field technician is currently en route to the site to carry out initial troubleshooting and identify the precise location of the break. We will provide further updates once the field technician arrives on site and begins troubleshooting.

Updated

In addition to Maitland, we have now detected an nbn outage in Berkeley Vale and the surrounding areas. We will provide updates as soon as we have them.

Investigating

We have detected an nbn outage in Maitland and surrounding areas and are investigating the cause. Updates will be provided as soon as they come to hand.

Began at:

Affected components
  • NBN
    • NBN NSW