Services have been stable for the last 4 hours, if your service has not restored please power your modem off for 1 minute and power back on, and if service is still offline after power cycle please contact support through chat on our website or call 132210
We have observed services recovering and coming online. We will continue to monitor and provides updates
The field technician is on site and has commenced repairs. We will provide further updates as they become available.
Our back-haul provider suspects a fibre break in the Central Coast, NSW.
A field technician is currently en route to the site to carry out initial troubleshooting and identify the precise location of the break. We will provide further updates once the field technician arrives on site and begins troubleshooting.
In addition to Maitland, we have now detected an nbn outage in Berkeley Vale and the surrounding areas. We will provide updates as soon as we have them.
We have detected an nbn outage in Maitland and surrounding areas and are investigating the cause. Updates will be provided as soon as they come to hand.
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