Issue has been resolved and the majority of services are back online. Please power cycle your modem if services are not restored and contact support on 132210 if issues persist.


Fibre cables that provide internet and other services to Tasmania have been cut due to civil works at Victoria site, fibre repair crews are onsite and working on restoring services as fast as possible.


We have detected an issue affecting some NBN customers in Tasmania. Customers in Hobart, Launceston and surrounding suburbs are currently offline. Engineers are investigating the cause of this issue and further updates will be provided when available.

Began at:

Affected components
  • NBN
    • NBN ACT