Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

nbn services are coming back online in the affected areas, if your service is not restored please try a modem reboot.

Identified

Engineers have identified that customers in the Caboolture and Morayfield areas are offline, root cause is yet to be determined. Next update due in 60 minutes.

Investigating

Monitoring has detected an issue with nbn services in Caboolture QLD and surrounding areas. Engineers are investigating the cause of the issue.

Began at:

Affected components
  • NBN
    • NBN QLD