Re-routing has completed and most services are back online now. Please power cycle your modem if your service is not restored and contact support if issues persist.


Traffic re-route was successful but failed to recover service. The Engineering team are in process of tracing this circuit to further explore re-route options.

Further updates will be provided as they come to hand.


A data transmission issue has been identified and Engineers are working on rerouting traffic to an alternate path.

We are expecting next update at 13:30 AEST


We have detected an issue affecting some NBN customers in South Australia. Customers in Elizabeth and surrounding suburbs are currently offline. Engineers are investigating the cause.

Began at:

Affected components
  • NBN
    • NBN SA