We've now confirmed the incident is resolved. All affected users should be back online. Please contact technical support if you are still experiencing issues.


The issue has been resolved and services are coming back online now.


Our monitoring has detected an authentication issue with NBN services nationwide. We are currently investigating the cause of the issue.

Further updates as they come to hand.

Began at:

Affected components
  • NBN
    • NBN NSW
    • NBN QLD
    • NBN VIC
    • NBN ACT
    • NBN TAS
    • NBN NT
    • NBN SA
    • NBN WA