We've now resolved the incident. Thanks for your patience.

If you are still experiencing issues please reboot your modem and contact support on 132210 if issues persist.


Our monitoring has detected an authentication issue with NBN services nationwide. We are currently investigating the cause of the issue.

Began at:

Affected components
  • NBN
    • NBN NSW
    • NBN QLD
    • NBN VIC
    • NBN ACT
    • NBN TAS
    • NBN NT
    • NBN SA
    • NBN WA