This issue has been resolved.
Our nbn backhaul provider has identified the cause and implemented a fix on the network to restore services, if your services are still down please restart your modem/router and contact support if issues persist.
We apologise for the impact this outage has had and we thank you for your patience.
We're sorry for the impact this outage is having on our customers.
Our teams are working urgently to confirm the cause and will provide updates as more information becomes available. We thank customers for their patience as we work to resolve the situation as a priority.
We have detected an nbn outage in Wollongong and surrounding areas, Engineers are investigating the cause of this outage. Updates will be provided as soon as they come to hand.
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