Resolved

This issue has been resolved.

Recovering

Our nbn backhaul provider has identified the cause and implemented a fix on the network to restore services, if your services are still down please restart your modem/router and contact support if issues persist.

We apologise for the impact this outage has had and we thank you for your patience.

Updated

We're sorry for the impact this outage is having on our customers.

Our teams are working urgently to confirm the cause and will provide updates as more information becomes available. We thank customers for their patience as we work to resolve the situation as a priority.

Investigating

We have detected an nbn outage in Wollongong and surrounding areas, Engineers are investigating the cause of this outage. Updates will be provided as soon as they come to hand.

Began at:

Affected components
  • NBN
    • NBN NSW