Resolved
Resolved

Issue has been resolved and the majority of services are back online. Please power cycle your modem if services are not restored and contact support on 132210 if issues persist.

Updated

Most of the affected services have been stable today, the remaining services that are still having issues should see them resolved tomorrow.

Identified

Dropout issues have been detected on ADSL based services due to a hardware fault on our legacy ADSL systems, our hardware vendor has been engaged rectify the issue. Further updates provided as they come to hand.

Began at: