nbn Outage Rockhampton, MacKay, Townsville, Cairns and surrounding areas.


We've now resolved the incident. Thanks for your patience.


Services are coming back online now, if your service has not restored please restart your modem.


Fibre repair crews are preparing and will soon begin to splice cable.

Tentative ETR is 9PM

Next update expected at 10PM


Engineers have reported that a slasher has caused damage to a pit which is located just north of the Calliope River. Fibre crews have been dispatched to site with an arrival ETA of 7:30pm. Next update will be at approximately 8pm.


Monitoring has detected nbn outage in Rockhampton, MacKay, Townsville, Cairns and surrounding areas, Engineers are investigating the cause, updates will be provided as they come to hand.

Began at:

Affected components
  • NBN
    • NBN QLD