Resolved

Fibre crews have completed repairs and services are now restored, please power cycle your modem if you are still experiencing service difficulties.

Identified

A fibre cut has been found near Home Hill station, fibre crews are onsite and assessing the damage, eta will be provided shortly.

Investigating

Monitoring has detected nbn services connected in Cairns and surrounding areas are offline. Engineers are investigating this issue and will provide an update as soon as possible.

Began at:

Affected components
  • NBN
    • NBN QLD