Resolved

We've now resolved the incident. Thanks for your patience.

If your service is still offline please power your modem off for 1 minute and then power back on. If still offline after power cycle please contact support through chat on our website or call 13 22 10.

Recovering

We've fixed the core issue and services are coming back online now.

If your service is still offline please power your modem off for 1 minute and then power back on. If still offline after power cycle please contact support through chat on our website or call 13 22 10.

Investigating

We have detected an nbn outage in Modbury, Prospect, St Marys, Stirling and surrounding areas, Engineers are investigating the cause of this outage. Updates will be provided as soon as they come to hand.

Began at:

Affected components
  • NBN
    • NBN SA