We've now resolved the incident, all affected customers should be back online. If you are still experiencing issues please reboot your modem or contact our technical support team. Thank you for your patience.


We've fixed the core issue, and are waiting for things to recover.


We are currently investigating an issue affecting NBN and ADSL customers. We apologise for the inconvenience.

Began at:

Affected components
  • NBN
    • NBN NSW
    • NBN QLD
    • NBN VIC
    • NBN ACT
    • NBN TAS
    • NBN NT
    • NBN SA
    • NBN WA