All affected users should be back online now. Please power cycle your modem and contact support on 132210 if your services are not restored.

Thanks for your patience.


Our wholesaler's engineers have identified the issue, an optical fibre break, and are working to restore affected customers with an estimated time of restoration of early tomorrow morning (17/09)


We are currently investigating an NBN outage affecting customers connected in the South Morang Victoria service area

Began at:

Affected components
  • NBN
    • NBN VIC