Issue has been resolved and the majority of services are back online. Please power cycle your modem if services are not restored and contact support on 132210 if issues persist.


The issue has been resolved and services are coming back online.


Problem has been attributed to equipment at a Hub site inside our wholesalers network, field Engineers are onsite and working on the issue. Next update in approximately 60 minutes.


Monitoring has detected an issue with some nbn services having no Auth, Engineers are currently investigating the cause.

Began at:

Affected components
  • NBN
    • NBN NSW
    • NBN QLD
    • NBN VIC
    • NBN ACT
    • NBN TAS
    • NBN NT
    • NBN SA
    • NBN WA